Remote PC / Laptop Repair and Support
We offer a secure online remote repair and support service. This eliminates the need for bringing your computer to your local repair shop or an Engineer visit.
Our Engineers can connect to your computer using secure encrypted software to resolve your issues while you watch. The sessions are interactive and the Engineer will use a chat messaging system and guide you through the whole process.
As long as your computer can still get online, we should be able to fix your PC remotely. You can even book a time that’s most convenient for you – daytime, evenings or even at the weekend!
A remote session can last anywhere from up to 30 minutes to 2 hours, depending on the issue. Please see our FAQ for further information.
The remote service starts at £25 for up to 1 hour. In the rare event that we can’t fix the issue remotely or the problem needs an engineer visit, the remote session fee will be refunded or you can bank the time purchased for a future remote session.
The remote service is entirely secure and our Engineers can only connect to you once you explicitly allow the connection at your end.
Click on the steps on the right to see how the process works or book a remote session now by clicking the button below.