Privacy Statement

This privacy statement sets out how Rom and Ram uses any information you may give us when using our website

Contact / Booking Form

When you contact us using our contact or booking form, we may ask you for the following details :

Your Name
Your Address
Your Phone Number
Your E-mail Address
Nature of problem or service required
Your Message

We require this information to provide you with a good quality service and to understand what your needs may be and / or the service you may require. This information is kept confidential. Rom and Ram understands the value of your privacy and will not divulge any of your details to a third party.

Third Party Links

This website may contain links to other websites and third parties, please note that the privacy policies of these sites may differ from those of Rom and Ram. Please read the privacy statements of any website you may visit as we are not responsible for the privacy policies and practices of third party sites.

Your IP Address

When you connect to the Internet, your computer has a unique identification code called an “IP address”. You may have a different IP address each time you connect to the internet, depending on the way you access it, or your IP address may be identical each time. Rom and Ram log the IP addresses of all users who visit our website. We use your IP address for system administration purposes, such as to help diagnose any problems with our server. Also, we may use your IP address to prevent any signs of misuse of our website and/or services. Rom and Ram also obtain information about your computer such as your internet browser type and version, your operating system and platform type. This is collected so we may monitor customer traffic patterns, site usage and related site information in order to optimise and improve your use of our website.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

SSL

Rom and Ram takes every precaution to protect our customer’s information. When customers submit sensitive information via this website, this information is protected with 256 bit encryption using Secure Sockets Layer (SSL). This includes the submission of any payment information such as credit card details.